Terms and Conditions

Welcome to the Terms and Conditions page for drkpbalan.com.au. By accessing or using our website and services, you agree to comply with these terms, which outline your rights and responsibilities, as well as our policies on privacy, user conduct, and liability. Please read them carefully. If you do not accept these Terms, please cease using our Site immediately.

1. Introduction

This website, drkpbalan.com.au (“Site”), is operated by KP Balan Group (“KP Balan”, “we”, “our”, or “us”).These Terms govern:

• Your access to and use of our Site
• Purchases of digital and physical products or services
• General interaction with our content and materials

2. Acceptance of Terms

By using our Site, you confirm that you:

• Have read, understood, and agree to these Terms
• Are over 18 years of age and have legal capacity to enter into this agreement

3. Modifications to the Terms

We may update these Terms at any time. Changes will be published on this page, and your continued use of the Site indicates your acceptance of any revised Terms. We recommend checking back regularly.

4. Licence to Use Our Site

You are granted a limited, non-exclusive, revocable, non-transferable licence to use our Site for personal or internal business use, subject to these Terms. Any other use requires written permission from us.

5. Products & Services

5.1 Digital Products

We offer digital resources such as templates, e-books, courses, or videos (“Digital Products”). Upon purchase, you are granted a non-exclusive licence for personal use. You must not:

• Resell, share, or distribute the content
• Reverse-engineer or create derivative worksRefund Policy (Digital Products): Due to the nature of digital goods, all sales are final unless otherwise required by Australian Consumer Law.

5.2 Physical Products

We sell physical goods such as printed books, including but not limited to:

• Clinical Cases in General Medicine
• Clinical Cases in Physical Examination
• Clinical Cases in Psychiatry

Shipping:
Orders will be shipped to the delivery address provided at checkout. Shipping times and fees are outlined at the point of purchase. Delays due to shipping providers are outside our control.

Returns & Refunds (Physical & Digital Products):
We do not accept returns or offer refunds for physical and digital products under any circumstances, including change of mind or incorrect purchases.
This policy is strictly enforced due to the educational nature of our products.

We will, however, comply with all obligations under the Australian Consumer Law. If your item arrives damaged or is faulty, please contact us within 7 days of delivery to arrange a suitable resolution, which may include a replacement or refund as required by law.

6. Prohibited Conduct

You agree not to:

• Engage in unlawful or fraudulent activity
• Upload viruses, malicious code, or interfere with site functionality
• Harass, defame, or offend others through the Site
• Share or misuse login credentials (if applicable)We reserve the right to block or ban any user who violates these Terms.

7. Intellectual Property Rights

Unless otherwise stated, all content on this Site including text, images, video, branding, and downloadable resources is owned by or licensed to KP Balan. You may not:

• Copy, reproduce, distribute, or commercially exploit our content
• Frame, embed, or adapt our content without written consent

8. User-Generated Content

If you submit or upload any content to our Site or related channels:

• You confirm you own or have rights to that content
• You grant us a royalty-free, irrevocable, worldwide licence to use, share, and publish it

We reserve the right to remove any content at our sole discretion.

9. Third-Party Links

Our Site may contain links to other websites. These are provided for your convenience only. We do not endorse or accept responsibility for third-party sites or their content.

10. Warranties and Disclaimers

To the maximum extent permitted by law:

• We do not guarantee that the Site will be error-free or uninterrupted
• All use of the Site and any products is at your own risk

11. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising out of your use of the Site, digital products, or physical goods—except as required under Australian Consumer Law.

12. Indemnity

You agree to indemnify and hold us harmless from any claims, liabilities, damages, or costs arising from your misuse of the Site or breach of these Terms.

13. Termination

We reserve the right to terminate or suspend access at any time if these Terms are violated. All disclaimers, indemnities, and intellectual property rights survive termination.

14. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Governing Law

These Terms are governed by the laws of Western Australia, Australia. If you access the Site from outside Australia, you are responsible for complying with local laws.

16. Contact Us

If you have any questions, please contact:
Email: info@drkpbalan.com.au Website: https://drkpbalan.com.au/contact